Solution 1:
- Turn printer off.
- Open the door.
- With a flashlite, look inside to the right side where is a small tray that slides forward and backwards.
- Push the tray forward until it stops then move it backwards until the little black tab on the right is 1/2 inch from the metal part of the carriage.
- Close the door.
- Turn printer on.
Solution 2:
- Look for a spring and lever arm with some small gears. It is located to the left of the printer, near the guide rail.
- Put a couple of drops of oil on the gears and lever pivot shaft.
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