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Tuesday, May 1, 2012

How to solve error code 0x61000016 or 0x6100000e on HP printers

Here are some solutions for errors codes 0x6100000e and 0x61000016:

Solution 1 (from HP):
  1. Without turning off the printer, disconnect the USB cable from the rear of it.
  2. Remove the cartridges from the printer.
  3. Wait for the 'Insert Cartridges' message to display on the control panel.
  4. Disconnect the power cord from the back of the printer.
  5. Wait a minute.
  6. Reconnect the power cord. If the printer does not automatically turn on, press the Power button.
  7. Reinsert the cartridges, and then close any open doors on the printer.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the printer, and then try printing again.

Solution 2: It could be a a print head issue.
  • Open the printer and wait for the carriage to slide over 
  • Remove the ink cartridges from the print head. 
  • Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge. 
  • Repeat this until there is no ink residue coming off on the cotton swab.
  • Once finished, allow to dry and replace the cartridges 
  • Try to print something now 

Solution 3:
  • One of the ink cartridges is defective. Replace it.

Solution 4:

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